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When you’re right here since you’re on the lookout for an genuine BetterHelp assessment, you’ve come to the suitable place. I’ve been utilizing BetterHelp as my supply of on-line remedy for the final two years, and I’ve a number of ideas. By the point I truly began on-line remedy, I used to be method overdue.
For years and years (since highschool!) I grappled with nervousness, stress, and durations of what my now therapist says is situational despair. It was mid-2020, and the pandemic had exacerbated all of my points (I wasn’t the one one—in keeping with the WHO, the pandemic induced a 25 % uptick in nervousness and despair in adults, worldwide).
Since in-person remedy wasn’t an choice, I opted for on-line remedy and tried a pair totally different companies. It took three platforms and three therapists till I landed on a platform that felt actually proper for me, and that ended up being BetterHelp.
By the point I began BetterHelp, it was 2021. I had found out what I needed and what I didn’t in a remedy service. What I needed: The flexibility to decide on my very own therapist versus getting robotically paired with one, one video session per week, and limitless chat talents with my therapist. Plus, and I’ll get into this extra beneath, the pricing and comfort of the platform is what actually bought me (together with discovering a therapist who actually received me—crucial!). I’ve been utilizing BetterHelp ever since, and may truthfully say it’s such a key a part of my self-care.
So, why did it take me so lengthy to start out remedy? The “State of Stigma” report, commissioned by BetterHelp and launched this month, truly solutions this. The examine reveals that 75% of the respondents (16,000 individuals throughout 23 nations) consider that remedy is essential for his or her well-being. Nonetheless, 60% say that stigma in opposition to remedy and psychological well being care discourages individuals from getting the care they want.
The examine additionally discovered that there’s an enormous hole between perception in psychological well being care and motion. Plenty of of us acknowledge the significance of remedy, however nonetheless hesitate to hunt skilled assist, typically turning to private coping methods first, reasonably than remedy. And I noticed myself on this bucket: For years, I assumed a health club membership and anti-depression meds alone would assist me take care of my nervousness and despair, however including remedy to the combo has confirmed to be the step I wanted to take for a extra holistic therapy plan.
If evaluations like this one will help chip away on the present stigmas, then I’m glad to be doing my half.
BetterHelp Execs & Cons
Execs
- It’s handy
- Message your therapist anytime
- It’s straightforward to cancel your membership if you need
- When you don’t like your therapist, you may simply swap
- It may be a extra reasonably priced choice for some individuals
- FSA & HSA funds accepted
Cons
- Insurance coverage isn’t accepted
- Your therapist can’t prescribe remedy
- It doesn’t provide remedy for kids
What Is BetterHelp?
BetterHelp is a web based remedy service for particular person adults (though when you’re on the lookout for {couples} remedy or remedy to your teen, these are choices by their sub-brands, Regain and TeenCounseling) that’s designed to supply a extra handy and (for some) reasonably priced different to conventional, in-person remedy. BetterHelp, which you’ll be able to entry by desktop or cell, matches you to a therapist whom you may have common periods with through reside video or cellphone calls (you even have the choice to reside chat together with your therapist). The platform additionally options group periods and a non-public journal. BetterHelp therapists are all licensed, educated, and accredited, and are geared up to assist customers handle quite a lot of psychological well being circumstances together with nervousness, despair, PTSD, dependancy, and bipolar dysfunction, in addition to life’s varied stresses comparable to grief, loneliness, and trauma.
How Does BetterHelp Work?
Getting began on BetterHelp is seamless—which is so essential, as a result of oftentimes, individuals (like me!) keep away from remedy as a result of discovering the proper therapist may cause extra nervousness and frustration. Discovering a therapist close to me — not to mention a therapist who’s accepting new sufferers — isn’t any small feat.

Right here’s the way it works: After deciding on the “particular person” remedy choice, you’re then prompted to fill out a questionnaire about your self (this features a sequence of questions, together with your gender, sexuality, spirituality/spiritual beliefs, age, relationship standing, why you’re looking for remedy, and what expectations you may have of your therapist—it will in all probability take you a pair minutes). Relying in your location and wishes, BetterHelp will then offer you your month-to-month price. When you select to maneuver ahead with it, you’ll be prompted to your cost data. As soon as the cost goes by, BetterHelp lets that in as little as 48 hours, you’ll be matched with a therapist. I don’t bear in mind the precise time it took to match me with mine, however it didn’t take a full 24 hours.

The way in which BetterHelp is ready up is that you just’re initially matched with a therapist primarily based on that questionnaire you fill out at first. Nonetheless, when you do that route a few instances and discover that the platform is simply not discovering the suitable individual for you, you are able to do what I did and “store” for a therapist by yourself, primarily based on their {qualifications}, bio, and availability. For example, I knew I wanted a therapist who had loads of expertise with working with sufferers with nervousness and situational despair. I additionally wanted a therapist who’d be obtainable within the afternoon hours and/or weekends (yup—you will discover a therapist who can meet with you on the weekend if weekdays are too powerful with work).
If you wish to select your individual therapist, you merely have to pick out “Discover my therapist” which is positioned on the homepage.
BetterHelp vs. In-Individual Remedy
The obvious distinction between BetterHelp and in-person remedy is that BetterHelp is totally on-line and accessed by your laptop computer, cellphone, or pill, whereas in-person remedy is, effectively, in individual. With in-person remedy, it’s important to bodily meet together with your therapist, and most frequently, you’re the one who chooses who you’ll be working with. BetterHelp, alternatively, matches you with a therapist primarily based in your wants and the therapists of their community, so it mainly does the homework for you. BetterHelp additionally differs from many in-person therapists and applications in that it doesn’t settle for insurance coverage.
As for whether or not in-person remedy is best or worse than on-line remedy—that completely is determined by particular person choice. Because it’s utterly on-line and thru a platform, you get companies like a non-public chatroom that you just possible wouldn’t get with a therapist. Listed here are a number of extra options BetterHelp offers that aren’t normal for an in-person therapist:
Reside video periods on desktop or within the cell app
The usual BetterHelp plan consists of one video session per week and asynchronous messaging (we’ll get to that in a second), however you too can choose the upkeep plan (which incorporates asynchronous messaging, however just one video session monthly). I’ve the usual plan, so I get one reside session with my therapist per week, which works rather well for me. You should use your cellphone to talk together with your therapist through a video name, or desktop, and the session lasts 45 minutes.
Reside cellphone and chat periods
Reside cellphone and chat periods are the identical as video periods within the sense that your therapist is offered to you for 45 minutes and responds in real-time. The one time I used a reside cellphone session was after I was in Mexico on trip and didn’t have the most effective service. I haven’t used the reside chat perform, since I choose to get some face-time with my therapist, however it’s a very nice choice when you’re somebody who will get careworn or anxious about speaking to individuals “face-to-face” or on the cellphone.
A discrete chat room
The second you’re paired together with your therapist, you can begin chatting with them in a discrete chat room — each on desktop or within the app you may obtain (which I did, so I can chat with my therapist on the go). In my expertise, my therapist has at all times responded inside a number of hours, and even sooner if I inform her it’s an emergency. That is additionally the place your therapist will drop journaling prompts and a weekly wellness evaluation that mainly asks the way you’re doing that week and form of units the tone to your subsequent session.
Group Lessons
BetterHelp’s Lessons aren’t one thing I’ve personally tried but, however my therapist really helpful it and informed me it’s actually useful for some individuals. The characteristic is actually a web based, reside seminar you may attend with people. Some matters on my dashboard embrace: Setting Boundaries: The Energy of the Door, Narcissistic Character Dysfunction: When Self-Love Is Not Love, and Understanding and Residing With Depressive Problems.

Journaling
The platform offers you with a very non-public journal that you need to use if that helps you. My therapist will give me prompts that I can use, and if I need, I can share my journal entries along with her.
Find out how to Change Therapists on BetterHelp
The way in which BetterHelp is ready up is that you just’re initially matched with a therapist primarily based on that questionnaire you fill out at first. Nonetheless, when you do that route a number of instances and discover that the platform is simply not discovering the suitable individual for you, you are able to do what I did and “store” for a therapist by yourself, primarily based on their {qualifications}, bio, and availability. For example, I knew I wanted a therapist who had loads of expertise with working with sufferers with nervousness and situational despair. I additionally wanted a therapist who’d be obtainable within the afternoon hours and/or weekends (yup—you will discover a therapist who can meet with you on the weekend if weekdays are too powerful with work).
If you wish to select your individual therapist, you merely have to pick out “Discover my therapist” which is positioned on the homepage.
Is BetterHelp Value It?
On-line remedy wasn’t an instantaneous success story for me. I didn’t match with the suitable therapist instantly, and I ended up making an attempt a number of totally different platforms! So when you’re in that boat, belief me, I get it. However as soon as I did match with my present therapist, I lastly understood why seemingly each individual in LA swears by remedy (that is solely partially a joke). Right here’s what made BetterHelp price it for me:
1. It’s actually handy.
I work Monday by Friday from 7 a.m. to 4 p.m., so I actually wanted a therapist who may work later hours and even be obtainable on weekends. My therapist works afternoons to evenings, so there have been instances I’ve had 6 p.m. periods along with her, and it really works for each of us. Since we’ve labored collectively so lengthy, she makes positive to save lots of later slots for me and is de facto understanding if I message her and inform her I want to change days as a result of I’m on deadline or have a last-minute work occasion I must go to.
And I actually love that it’s on-line. I often take the calls in my bed room the place I’m actually cozy, am cocooned in a blanket, have my mug of tea, and may put on my sweats. Remedy being utterly on-line takes the stress out of getting to drive someplace, which is a large plus for me. The instances I’ve been on trip, I didn’t need to reschedule or miss any periods as a result of I known as by the app.
2. I like that you would be able to message your therapist every time.
I’m an enormous texter. I’m in all probability extra communicative by textual content than I’m in individual on calls. It’s my favourite approach to vent. So if I’m having a tough day or I’m feeling anxious, I’ll simply sort out my ideas within the chat room, and simply that alone is de facto therapeutic. Inside a few hours, my therapist will reply again, often both with validation, questions, or solutions. I at all times really feel supported and seen.
3. It’s given me a wholesome outlet.
After I’m anxious or wired, my husband will get to listen to me compulsively catastrophize for hours and hours, and whereas having a associate who’s there for me and hears me out is wonderful (and I’m very grateful)—it helps to have an expert who may hear me out, and provides me the instruments I must take care of these fears and worries in a method that units me up for long-term success. It’s additionally simply good to have one other one who I can vent to!
4. For me, it’s a extra reasonably priced choice than conventional remedy.
Everybody’s entry to remedy appears to be like totally different. Some individuals have insurance coverage that covers it utterly, some don’t. For a very long time, I didn’t have insurance coverage that totally lined psychological well being companies, so on-line remedy ended up being the extra reasonably priced choice. For full transparency, I pay $260 a month, which nets out to $65 a session (with all the opposite options and functionalities of the platform).
5. My therapist actually listens to me, and my psychological well being is best for it.
After working collectively for a few years, my therapist is aware of my background, my stressors, and basically, what’s been occurring in my life. Working along with her has been instrumental in serving to me handle my nervousness and determining what my triggers are and find out how to take care of them. An enormous “ah-ha” second was once we each realized I’m actually delicate to adjustments in my routine — a set schedule makes me really feel extra grounded and “in management.” Some main occasions in my life the previous couple of years embrace shifting and beginning a brand new job, and my therapist helped me take care of the stress of each occasions by offering sensible workouts but additionally simply by listening and validating my emotions. She was additionally the one who informed me I possible have situational despair, and that remedy may assist (spoiler alert: it did!).
How A lot Is BetterHelp?
BetterHelp pricing is determined by therapist availability, the place you reside, and your private preferences, however basically subscriptions vary from $60 to $90 per week (so from $240 to $360 monthly). Whereas BetterHelp doesn’t settle for insurance coverage, it does present monetary help when you qualify.
Plus, StyleCaster readers who’re new to BetterHelp get 25 % off their first month once they use code “stylecaster.”
Who Ought to Use BetterHelp
BetterHelp is nice for the one who needs remedy that’s tremendous handy, and a therapist who has the platform to answer you constantly. And because it’s distant, it’s perfect for people who really feel extra snug speaking to a therapist in their very own area versus another person’s workplace.
Who Shouldn’t Use BetterHelp
Like just about all issues on earth, not everybody advantages from on-line remedy. Individuals who choose in-person communication might not get probably the most out of a service like BetterHelp. Additionally in case you have a nasty web connection, on-line remedy could possibly be troublesome.
FAQs
Some widespread questions on BetterHelp that we will help reply.
Is BetterHelp legit?
BetterHelp *is* legit. You actually are paired with vetted, educated, and accredited psychologists who work with you in your psychological well being and offer you all kinds of sources and instruments so that you just’re capable of higher handle what made you join within the first place.
Does BetterHelp Take Insurance coverage?
BetterHelp doesn’t take insurance coverage — the platform does present monetary help when you qualify, although.
Can BetterHelp Prescribe Remedy?
BetterHelp doesn’t prescribe remedy — you both have to search out one other service that particularly pairs you with a psychiatrist who has the power to prescribe you remedy by the platform, or make an appointment together with your medical supplier or psychiatrist.
Find out how to Cancel BetterHelp
Canceling BetterHelp is simple. You simply go to “My Account” or “Account Settings,” then choose “Fee Settings,” after which from there, “Cancel Membership.”
Are BetterHelp Therapists Licensed?
All BetterHelp therapists are licensed, educated, and accredited psychologists.
Does BetterHelp Have Psychiatrists?
BetterHelp doesn’t have any psychiatrists of their community.